THE SHRINKING VIOLET, OR ACTUALLY CRANBERRY
For years I have been enjoying Ocean Spray cranberry juice.

Sometimes I just pour it out of the bottle and have it "as is." There have been times that I add a squirt of lemon juice or add some seltzer water, serve it to friends and always receive compliments about what a refreshing drink it is.


Image: Ocean Spray Cranberry Juice. Courtesy Ocean Spray

As times marches on I have found that the 64 ounce bottle of juice was getting heavier, not that the container had changed, it was me that was changing.

I liked the product, but was finding it just too awkward to handle, let alone that the bottle was hard to open. ;-)

I found an easy solution for getting the top off, just got one of those plastic or rubber disks that worked beautifully.

Grabbing hold of the bottle was another problem that I solved easily.

I just poured some of the juice into another container!

THE SHRINKING PRODUCT

Recently I needed some more of that good stuff, I saw it was on sale, and made my purchase.

When I got it home I realized that the bottle was harder to handle.

Yes, I've gotten older and weaker but this was ridiculous. I haven't aged that much in such a short time!!!

So what's a girl to do?

I did my homework before I called the company, compared the old bottle to the new bottle, and saw "they had changed the contour of the bottle!

Not only that, there was 4 ounces less in the new container.

I called Ocean Spray and explained why I was calling. Customer Service listened, heard what I said, and in appreciation of the time I took to bring my concern to their attention would send me a manufacturer's coupon.

Sure enough it didn't take to long before I received a letter explaining why the changes were made.

"Unfortunately, given rising prices of ingredients, fuel and packaging one way to defer these costs was to decrease the size of the bottle."

When I do use the coupon, I will look for a smaller size bottle of cranberry juice.


Image: Available Sizes. Courtesy Ocean Spray

No doubt, in the end, that will cost me more, but the convenience will be worth it.

I just hope they don't decide to shrink that size too!

posted by millie garfield @ 11:12 AM | Permalink | I LOVE COMMENTS >>